Your privacy and security are very important to us. This policy explains how firavontrise.sbs collects, uses, and protects your personal information when you visit our site or use our resources from South Africa.

Information we collect

We collect only the minimal information necessary to provide a better experience for visitors and users.

• Basic contact details like your name and email, if you submit a question or comment using our forms.
• Technical details about how you use our site, such as your browser type, device, pages visited, and general location.
• Cookies that help us remember preferences or improve site performance, in line with our Cookies Policy.
• Feedback and voluntary survey answers that help us make our resources more relevant and useful.

How we use your information

We use collected information only for site operation, resource improvement, and user support.

• To respond to feedback and user questions when you fill out our contact form.
• To personalise or improve your experience and the relevance of our content.
• To analyse general trends, traffic, and usage for resource planning and content updates.
• To comply with South Africa’s laws and regulations, or with your explicit consent.

Legal basis for processing

We process your data based on legitimate interests, your consent, or compliance with law.

Your information is used only for necessary website operations, resource delivery, or if you have given informed consent. You can withdraw consent at any time.

Sharing information

We never sell or rent your data to third parties.

• Service providers under contract (like secure hosting or analytics) to help operate the website responsibly.
• Legal authorities or regulators if required by South African law, or to protect rights and safety.
• Aggregated, anonymised data that can’t be linked to any individual for reports or statistics.

Data security

Your information is protected with both technical and organisational measures suitable to current industry standards in South Africa. While no system can guarantee complete safety, we are committed to maintaining confidentiality and reviewing our practices regularly to minimise risk.

Your rights

Visitors from South Africa have certain rights over their information.

• To ask for a copy of any personal data we hold on you, with proof of identity.
• To request a correction or deletion of incorrect or outdated information.
• To limit the use of your information for direct marketing, analytics, or consent-based activities.
• To withdraw your consent when we process your data based on prior agreement.

Cookies and tracking

We use cookies to improve your experience, remember site preferences, and collect non-identifying site usage statistics.

See Cookie Policy See Cookie Policy

Contact us

For any concerns, corrections, or privacy questions about your personal data or this Policy, please contact our support team. We take all requests seriously and respond in a timely manner.

If we change this Policy

We may update this Policy occasionally. Changes are posted here and the date updated above. Check this page to stay informed.